Failure Information (Updated: 2025/05/12)

A failure occurred as follows.

2025/05/12 [Important] [Open Connectivity eXchange] Communication Failure Occurrence and Recovery Notice​

Dear OCX Users,

Thank you for using Open Connectivity eXchange. We would like to inform you that a failure occurred on Open Connectivity eXchange.

Occurrence Date and Time: May 12, 2025 (Mon) around 08:20 (24h) Recovery Date and Time: May 12, 2025 (Mon) 09:40 (24h)

Target Service: Internet Gateway, Internet Connection Cause: A failure occurred in part of the upstream network for the relevant service Action: We diverted from the relevant network and recovered

We have also confirmed the recovery of the upstream network failure.

We apologize for any inconvenience caused. Contact for inquiries regarding this matter BBIX Customer Support Center support@ocx-cloud.net