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Decommissioning (Deletion) of Cloud Connection (AWS)

This page explains how to decommission (delete) a Cloud Connection (AWS) using the OCX Portal. Resources created on the cloud side from a Cloud Connection will undergo a deletion process following the decommissioning of the Cloud Connection. Therefore, as a general rule, please perform the decommissioning (deletion) operation through the OCX Portal.

Preparation​

Please confirm the following before decommissioning (deleting) a Cloud Connection (AWS):

  1. Your User Role is either admin or user.
  2. The Cloud Connection to be deleted is not attached to any Virtual Circuit (VC).
  3. For AWS Hosted Connections, ensure that any associated Virtual Interfaces (VIF) have been deleted.
    • In the case of an AWS Hosted Connection, VIFs are also deleted when the Cloud Connection is removed. Deleting a VIF requires processing on the AWS side. If the VIF deletion is not complete, the Cloud Connection cannot be deleted.

Procedure for Decommissioning (Deletion) of a Cloud Connection (AWS)​

  1. Log in to the OCX Portal.
  2. Click [Cloud Connections] from the left navigation bar.
  3. Once the Cloud Connections list page appears, click the Delete icon in the Actions column on the right side of the item you wish to decommission (delete).
  4. The [Confirm Deletion] pop-up will be displayed; enter the name of the resource and click [Delete].
    • If the resource is a Hosted Connection, you must confirm that the AWS-side Virtual Interface (VIF) related to "dxcon-xxxxx" has been deleted beforehand. You must check the confirmation checkbox to proceed with the deletion.
    • To cancel the operation, click [Cancel].
  5. Confirm that the corresponding Cloud Connection has been removed from the list.
    • If the deletion is not executed, or if the status remains stuck as deleting or delete failed, please contact us via the Inquiry Desk on the Dashboard.

Notes​

  • A decommissioned (deleted) Cloud Connection cannot be restored.
  • Due to the nature of the provider's cloud system, the deletion process may take some time (the status may remain as deleting). If the status does not change even after 24 hours have passed since the deletion, please contact OCX Support.