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Decommissioning (Deleting) OCX Hikari Private

This page explains how to terminate OCX Hikari Private using the OCX Portal. Termination is the procedure to stop the billing of a service that has already started and to end the service contract. To end a service after billing has started, follow the termination procedure.

Before Starting the Termination Process​

  • Minimum Contract Period: The minimum contract period is from the billing start date until the end of the 24th month, including the starting month.
  • Termination Fee: If you terminate within the minimum contract period, a termination fee will be charged, calculated as the monthly usage fee multiplied by the number of remaining months up to the 24th month.

For more details, please refer to the Pricing Structure.

Procedure for Decommissioning (Deleting) OCX Hikari Private​

  1. Log in to the OCX Portal.
  2. Click [Access Lines] from the left navigation bar.
  3. When the [Access Lines] sub-menu appears, select OCX Hikari Private.
  4. Click the [Inquiry] button in the upper right corner.
  5. On the information entry screen, select [Application Cancellation / Termination] under [Inquiry Type]. Enter the name of the resource you wish to terminate in the [Inquiry Details] field and click [Submit].
  6. A confirmation screen will appear. Please review the entered information.
  7. Confirm the termination details and click [Submit].
  8. Once the inquiry completion screen is displayed, click [Back to List] to return to the list page.