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Pre-Activation Cancellation of OPTAGE Connection

This page explains how to cancel an OPTAGE Connection before activation using the OCX Portal. ※For deleting an OPTAGE Connection after activation, please refer to Decommissioning (Deleting) an OPTAGE Connection.

Preparation​

Please confirm the following before canceling an OPTAGE Connection:

  1. Your User Role is either admin or user.
  2. The status of the target OPTAGE Connection is activating.
  3. You have contacted your OPTAGE Inc. sales representative regarding the cancellation of the OPTAGE Connection (a separate procedure is required).

Procedure for Pre-Activation Cancellation of OPTAGE Connection​

  1. Log in to the OCX Portal.

  2. From the left navigation bar, click [OPTAGE Connection] under [Access Partner Connections].

  3. On the OPTAGE Connections list page, click the Delete icon in the Actions column on the right side of the item you want to cancel.

  4. A [Confirm Pre-Activation Cancellation] pop-up will appear. Enter the resource name and click [Cancel Before Activation]. ※To cancel the operation, click [Do Not Cancel].

  5. Confirm that the target OPTAGE Connection has been removed from the list.

Notes​

Canceled OPTAGE Connection resources cannot be restored. For cancellation procedures related to the OPTAGE VPN Service, please consult your OPTAGE Inc. sales representative.